Establish multiple Comms Methods

Step 1: Establish Multiple Communication Methods

What You Need to Know

Different emergencies affect different communication systems. Having multiple ways to reach each other increases your chances of staying connected. The American Red Cross reports that after major disasters, text messages often go through when phone calls don't. Social media also frequently works when other systems fail because it uses different network infrastructure.

Communication Methods to Use

1. Text Messages (SMS)

• Often work when cell networks are too congested for calls

• Use less bandwidth than voice calls

• Can queue and send when network capacity opens

• Action: Make sure everyone in your family knows to text first, call second

2. Social Media

• Facebook, Instagram, Twitter/X allow status updates

• Family groups can see updates from everyone at once

• Works on WiFi even if cell networks are down

• Action: Create a private family group on your preferred platform. Use it occasionally so everyone knows how to access it.

3. Email

• Works over WiFi or any internet connection

• Can send from computers, tablets, or phones

• Less affected by network congestion

• Action: Make sure everyone knows each other's email addresses

4. Messaging Apps

• WhatsApp, Signal, Facebook Messenger work over WiFi or data

• Can send messages, photos, and location

• Often work when traditional SMS doesn't

• Action: Make sure your family all has the same app and knows how to use it

5. Location-Sharing Apps

• Life360, Find My Friends, Google Maps location sharing

• Shows where family members are in real-time

• Can work even if people can't communicate

• Action: Set up location sharing for family members (with appropriate privacy boundaries)

6. Emergency Alert Systems

• Sign up for local emergency alerts (many counties have systems)

• Enable Wireless Emergency Alerts on your phone (usually automatic)

• Action: Go to your county emergency management website and sign up for alerts

Create a Communication Priority List

In an emergency, try methods in this order:

1. Text message (most likely to work)

2. Social media status update

3. Phone call

4. Message through app

5. Email

6. Contact out-of-area person

Practice this hierarchy before you need it.

Resources

• FCC Emergency Communication Tips: https://www.fcc.gov/general/preparing-emergencies

• FEMA Communication Guide: https://www.ready.gov/keep-and-practice-your-plan